We make every attempt to process a request for a routine prescription refill within 3-5 regular office days.
Prescription requests received on Friday may not be processed until Wednesday. Do not wait until you are completely out of medication before calling to request a refill. A prescription request may be delayed if it requires your physician’s approval. Approval may take 3-5 days, depending on the doctor's office schedule. If you have not had a routine appointment for a long time, you may be asked to schedule an appointment before any refills will be given. Absolutely no refills will be authorized if it has been more than one year since your last office appointment.